Morgan Hancock on ADHD in the Military and Success as an Entrepreneurial Troublemaker

Morgan Hancock calls herself a troublemaker. This week, you're going hear about her being a troublemaker in high school. And again in summer school. And again in the Army.

And then you're going to hear how she was diagnosed with ADHD and channeled that restless energy into commercial real estate, motherhood, and her passionate advocacy of the arts, including her art-focused bourbon charity, Bourbon with Heart, Inc.

Morgan joins us this week to talk about her experience doing all those things living and working with ADHD.

  • Pete Wright:

    Hello everybody and welcome to Taking Control: The ADHD podcast on True Story fm. I'm Pete Wright and I'm here with Nikki Kinzer.

    Nikki Kinzer:

    Hello, Pete Wright.

    Pete Wright:

    Oh, hi. How are you?

    Nikki Kinzer:

    I'm playing with my lights. Yeah, I didn't know you were going to start.

    Pete Wright:

    Yeah, no, we're starting hot.

    Nikki Kinzer:

    You spooked me a little bit. Yeah.

    Pete Wright:

    Starting hot. It's very exciting just to just jump in. I like to make sure you're really on your game and sometimes the surprise and improvisation-

    Nikki Kinzer:

    ... It Works

    Pete Wright:

    Is good.

    Nikki Kinzer:

    I'm on my game.

    Pete Wright:

    We're doing something really interesting today. We're talking to Morgan Hancock, and Morgan is a vet and living with ADHD in the military. And this is something I have wondered about for years and years and years. And so we're going to talk to Morgan about that and about all of the good work that she's been doing since and all is a way of continuing our conversation on being a business person with ADHD. Entrepreneurs and ADHD. It's very exciting. What do you think? Are you excited about it?

    Nikki Kinzer:

    I am. Like you, I'm very curious. Very curious.

    Pete Wright:

    Like me. Very curious. Before you do that, head over to takecontroladhd.com, get to know us a little bit better. You can listen to the show right there on the website or subscribe to our mailing list and we'll send you an email each time a new episode is released. You can connect with us on Facebook or Instagram or Pinterest at Take Control ADHD. But to really connect with us, you can join us in the ADHD Discord community. Super easy to jump in the general community chat channel. Just visit takecontroladhd.com/discord and you'll be whisked over to the general invitation and login.

    If you're looking for a little bit more, particularly if the show has ever touched you or helped you understand your relationship with ADHD in a new way, support the show directly through Patreon. Come on in the water's warm Patreon, its listener supported podcasting. With a few dollars a month, you can help to guarantee that we continue to grow this show to add new features, to invest more heavily in our community. Just visit patreon.com/theadhdpodcast to learn more. Thank you patrons for hanging out and I should say, once you're a patron at the deluxe level or better, you can watch the live stream of this show as we record it and get the show a week early and you would see Nikki working hard to organize her desk set up. I mean hard right now. Legit.

    Nikki Kinzer:

    I can't get it right. This is so annoying.

    Pete Wright:

    And it's not happy. You're not happy.

    Nikki Kinzer:

    I'm not happy. No, but can I just say something really quick about Patreon?

    Pete Wright:

    I want you to. Yes.

    Nikki Kinzer:

    That I'm really excited about is we are hosting several extra accountability sessions in March and in April for taxes.

    Pete Wright:

    Oh, dear.

    Nikki Kinzer:

    So if you want a little bit of help to get your taxes set up and the paperwork all gathered together and you want to work with other people who are working on their taxes, because it's a terrible project to have to do, we're offering that to all of our Patreon members. Another reason to join us.

    Pete Wright:

    So that starts Saturday, March 4th. We're going to be offering weekend tax themed study halls to the Patreon supporters at the deluxe level or better every Saturday and Sunday through tax day. On April 18th, we will be hosting this two-hour body double session with a focus on getting taxes done. And then we're going to be hosting extra study hall hours on the 17th and 18th of April, the last two official days to submit your taxes on time. So if you're not currently a Patreon member, this is a great time to get signed up and use some of that extra accountability at tax time.

    Nikki Kinzer:

    Absolutely.

    Pete Wright:

    All right, Nikki, do we want to talk about Morgan with Morgan?

    Nikki Kinzer:

    Yes.

    Pete Wright:

    Or just a about...

    Nikki Kinzer:

    Yes.

    Pete Wright:

    All right.

    Nikki Kinzer:

    No, with her.

    Pete Wright:

    Let's go ahead and get Morgan in here.

    Morgan Hancock is a commercial real estate agent entrepreneur, US Army veteran mother of two, a passionate advocate for the arts and founder of Bourbon with Heart Inc. The world's first and only arts focused bourbon charity. Can't wait to hear more about that. She joins us today to talk about her experience doing all those things, living and working with ADHD. Morgan, welcome to The ADHD podcast.

    Morgan Hancock:

    Thank you. Thank you for having me.

    Nikki Kinzer:

    Welcome. Oh, we have a lot to dig into.

    Pete Wright:

    I know we do. Can we start with the military stuff? Because this is a question I feel like I've wondered as long as we've been doing this show is how does ADHD affect direct military service? The constraints around military service in my head are such that I have a hard time understanding how ADHD would impact you there. Can you talk a little bit about your experience there?

    Morgan Hancock:

    I can only speak from my experience, but I will say that they don't go together well.

    Nikki Kinzer:

    Not a marriage in heaven.

    Morgan Hancock:

    Not recommended. Yeah. So I've definitely struggled in the military. I stayed in trouble a lot. I did a lot of pushups. I got really strong.

    Pete Wright:

    So silver lining.

    Morgan Hancock:

    Yeah.

    Pete Wright:

    Silver lining.

    Morgan Hancock:

    Well, I've lost it all. I mean, that was a long time ago. I Certainly lost all of that, but I did for that time. Yeah. I did a lot of pushups.

    Pete Wright:

    So what is it day-to-day? How does it impact you?

    Nikki Kinzer:

    Did you know you had ADHD?

    Morgan Hancock:

    No, I didn't know. But I should have known for a lot of reasons even well before that. But no, I just always thought I was a troublemaker.

    Pete Wright:

    Did your commanders, the folks who were in charge of you, your bosses, was there any insight? Did they have any understanding? Sounds like no, just push up.

    Morgan Hancock:

    I don't think they care about stuff that... Yeah; I don't think they care about your... Now, this has been a while. Okay. I will say that from what I've seen and read and heard from others, the military is improving in a lot of ways. But this was 2007 to 11, and even since then, I think the military has changed a lot. But I mean, we were in war at that time and I mean, don't think they were caring about if you had ADHD.

    Nikki Kinzer:

    Right, right. Yeah. First of all, thank you for your service because it is certainly a sacrifice that you made. What made you decide to join the military?

    Morgan Hancock:

    Well, I was a freshman in high school during 9/11, and so that's just a big time and in your life. And that was a really impactful event in not only my life, but a lot of my peers. So there were a lot of us who right after that happened had kind of made resolution that as soon as we could, we would do something. And I thought this was interesting too. As I think about this now, if there's not some call to action event like that, what motivates young people nowadays to join maybe family tradition or history. But without that event, I would've never even thought to do it.

    Nikki Kinzer:

    So I'm curious what you mean by troublemaker. What does that mean?

    Morgan Hancock:

    Just seeming to always be in trouble, not being able to follow the rules the way that other people were able to follow them. And we'll just hop right into this, I guess. I was actually kicked out of four high schools. I was in trouble in the middle. I got kicked out of my platoon, transferred to a different platoon. I completed my time. I got an honorable discharge. So I did survive.

    Pete Wright:

    Is it safe to ask or fair to ask? What are the kinds of things that get you kicked out of four high schools and your platoon?

    Morgan Hancock:

    We would just do ridiculous things. I just don't think I've ever said this one before. I don't know why I thought of this one. I actually got kicked out of summer school, which is a whole nother.

    Pete Wright:

    Oh. Dear. You go to summer school because you got kicked out of other school, right? What?

    Morgan Hancock:

    Right, and I had not thought of this in so long. For some reason, we thought it would be funny too... We were a lot of pranks. We had someone put a cup of urine in the lemonade in the cafeteria that was [inaudible 00:08:47].

    Nikki Kinzer:

    Oh, no.

    Pete Wright:

    Oh, dear.

    Morgan Hancock:

    That got us kicked out a summer school.

    Pete Wright:

    Oh, dear.

    Morgan Hancock:

    But I think we were just... You got to do a lot to fulfill the boredom.

    Nikki Kinzer:

    You're being creative.

    Morgan Hancock:

    Yeah.

    Nikki Kinzer:

    What can we do to-

    Morgan Hancock:

    ... Just watching everybody fill those cups? So I remember it was worth it, though.

    Pete Wright:

    Oh, my God. That is amazing.

    Morgan Hancock:

    I forgot about that story. Thanks for bringing that up.

    Nikki Kinzer:

    Leave it to us to bring that up.

    Pete Wright:

    That's a [inaudible 00:09:15] power move right there. Wow. Wow.

    Nikki Kinzer:

    I like you. I want to get to know you better. What else did you do?

    Morgan Hancock:

    Just don't drink lemonade around me.

    Pete Wright:

    Yes, seriously lemonade is a danger zone.

    Morgan Hancock:

    I haven't done anything like that since I was a teenager.

    Pete Wright:

    And I assume it wasn't lemonade related incidents that got you kicked out of your platoon. I imagined by the time you get to the army, you're not as much a prankster. I don't know.

    Morgan Hancock:

    No, we still did a lot of stuff. Actually, some of those, now that I'm thinking, I'm not going to tell some of those stories, but let's see. [inaudible 00:09:56] kicked out of my platoon. Oh, I remember now. So we would have this thing called fireguard, where you always had to get up and two people had to be awake at all times. It's called fireguard. So you would have shifts and so fireguard. We were supposed to be guarding, and I was never really doing that. I would use that as my time to knock out taking a shower or just anything but fire guarding. And-

    Pete Wright:

    ... and fireguard, you're guarding for other, or some sort of attack.

    Morgan Hancock:

    Yeah. Yeah. It's not really fire. I mean, that's just what it's called.

    Nikki Kinzer:

    You're just watching, right? Yeah.

    Morgan Hancock:

    Yeah. But I would wake everybody up and it would be my party hour and it wasn't...

    Nikki Kinzer:

    You were doing other things then what you we're supposed to be doing. Got it.

    Morgan Hancock:

    Yeah. I mean, wasn't the one reason, but it was just a lot of silly things like that. Nothing. But it would be silly things like that piled up.

    Nikki Kinzer:

    Yeah.

    Pete Wright:

    What is it, though? So you've been very busy since you got out of service and at some point, you must have made some sort of a turn in your relationship with attention and attention seeking and attention for [inaudible 00:11:22] and life. What is it that helped you do that? Like you said, you did not know you were living with ADHD when you're in the service. And so how do all those things play together?

    Morgan Hancock:

    Well, I think that after you have enough kind of experiments in life, you realize, okay, this behavior is not working out. The consequences of doing these things is not rewarding me. But I feel like a lot of it's, I mean, it's the same personality, it's the same temperament, it's the same everything that's now driving me to do the entrepreneurial ventures that I do and the creative things that I do. It's just that I'm harnessing that power in a much more productive or socially acceptable way. So it's just, I think as time goes on; you learn how to better harness that for good and not [inaudible 00:12:24].

    Pete Wright:

    For lemonade. So when were you actually diagnosed?

    Morgan Hancock:

    Oh, when I was 31. So I'm 36 now. So five years ago.

    Pete Wright:

    Okay, not too long.

    Morgan Hancock:

    No, not too long ago.

    Pete Wright:

    How do you feel your day-to-day has changed? What's your initial exploration of... I often ask just because I know that once you discover there's a word for how you've been living inside your brain. That changes things just in and of itself. And I'm curious what that experience was like for you.

    Morgan Hancock:

    Well, it did help me feel more secure that there's not something wrong with me because my whole life, my friends, family; they've been frustrated with me and my behavior and they would label it all different things. And they thought I was reckless or compulsive or-

    Nikki Kinzer:

    ... A troublemaker. I mean, even that is this label that you're putting on yourself.

    Morgan Hancock:

    Attention seeking. And so they would be very frustrated with those things. And it does wear on you after a while of well, am I those things. And so I think that although even without getting the name, the diagnosis, I was getting to a point of self-acceptance because I had better learned how to harness it and whatever it was; I was getting to a place of self-acceptance. But I think that it just validated it even more so.

    Nikki Kinzer:

    So you're a mother of two, a commercial real estate agent and you own and operate your own nonprofit charity for the arts. That is a lot to do in a day. How do you balance all of that?

    Morgan Hancock:

    Well, I don't know if I do balance it. I think that I thrive in with the level of chaos. And so I embrace it. And I think a lot of people from the outside, well, I know because every time I talk to anyone they go, I'm exhausted just watching you. How do you do this? And they don't understand it. But I thrive in that environment, so I like having 50 different things going on at all times.

    Pete Wright:

    I want to talk about some of the practicalities before we... Well, actually, let's start with this. First of all, tell us your commercial right? Real estate, not residential, right? Okay. My dad was in commercial for decades. So I know that there is a real vibe to how you manage a commercial real estate business, but also bourbon with heart. Tell us a little bit about Bourbon with Heart. What is that?

    Morgan Hancock:

    Well, before I do that, can I say something about the commercial real estate? It's funny because commercial real estate is known for being kind of traditional dry, straight lace. So also kind of the military, it's like how would that match up with the personality? And-

    Pete Wright:

    ... Let me just say no idea. No idea how the person I'm looking at does all of these things.

    Morgan Hancock:

    Well, and so it's funny because I would say when I talk about being a troublemaker, I would say I still am in some ways. But like I said, I've learned how to do it a little better, maybe. So with commercial real estate, even our marketing is way out of the box. I mean, it gets people uncomfortable. We have ruffled a lot of feathers. I'll just say it's because commercial real estate and no offense to your dad, it's a bunch of old white dudes.

    Pete Wright:

    Oh, he's an old white dude. Yeah, no doubt. No, that's exactly what he was. Yeah. Old white dude.

    Morgan Hancock:

    And it's me and my business partner is a gay man, so it's a gay man and a woman. And we've really came in and shook up our commercial real estate industry here. It's been a lot of fun, but we've certainly had some pushback on [inaudible 00:16:28].

    Nikki Kinzer:

    Yeah, but what a great way to be able to go into an industry that you obviously like for whatever reasons you like it or you wouldn't be doing it.

    Morgan Hancock:

    The money.

    Nikki Kinzer:

    What's that? The money. There's the motivator.

    Pete Wright:

    But wait a minute, because-

    Nikki Kinzer:

    ... You have to make it your own too though, I think is great.

    Pete Wright:

    Well, totally. But this is why I wanted to talk about some of the practicalities of it, because the other thing I know about commercial is that the sales cycles can be very, very long and require a great deal of patience. And my ADHD doesn't offer me a lot of patience. And so yours must be a really special flavor of it because I don't know how I do it. So I imagine the leading question is that why you go ahead and start other businesses? Like while you're waiting for sales to close?

    Morgan Hancock:

    It absolutely is, yes. And because I've got some that are going over two years. So yes, that is certainly why you've got to have other things to fill that space. And I will be honest, even though I would say that I've gotten to a point where I am good at commercial real estate, I understand it. I find ways to make it fun. But I will admit, I do continue on with it because something has to fund my other fun projects.

    Nikki Kinzer:

    Right.

    Pete Wright:

    Oh, really? Yeah.

    Morgan Hancock:

    So there's a part, if money was no object, I can't say I would spend as much of my time doing commercial real estate.

    Pete Wright:

    For sure.

    Nikki Kinzer:

    Well, because your other project is a non-profit charity, right?

    Morgan Hancock:

    Yeah, no profits in the name.

    Nikki Kinzer:

    Yeah. But yeah, tell us a little bit about this. What is Bourbon with Heart? How did it get started? What is it?

    Morgan Hancock:

    So, Bourbon with Heart is a nonprofit organization, and we say we're arts focused bourbon charity. So we're combining my two favorite things about Kentucky. Bourbon and art. And we're bringing those together in a way that's really never been done before. And people are going crazy for it. In Kentucky, bourbon is a huge part of our culture, our economy, everything. And art is as well, but the world doesn't know Kentucky for its art scene the way that they know it for its bourbon scene. And so we're leveraging that existing popularity and influence of the bourbon industry to bring that awareness, raising funds, providing access for our arts community.

    Pete Wright:

    How does that manifest? What kinds of events do you hold? Do you sponsor specific artists? How does it work?

    Morgan Hancock:

    A lot of different ways. So currently on exhibit, we have a bourbon barrel art exhibit. So it's painted bourbon barrels.

    Pete Wright:

    Oh, fun.

    Morgan Hancock:

    And that has been a ton of fun. That's on display right now through March 31st at the Kentucky Frazier History Museum, which is the official starting point of the Bourbon Trail, if you know anything about that. And so yeah, that was painted bourbon barrels. And then we have derby coming up, which is huge here. So the next thing that we're doing, and we just completed the artist crawl. We've got the artist painting is a bourbon barrel bow tie art exhibit. So these are bow ties actually made out of bourbon barrels and then hand-painted by local artists and then put in a gallery on display for Kentucky Derby.

    Nikki Kinzer:

    That is amazing. So are the bow ties. Are they wood then?

    Morgan Hancock:

    Mm-hmm.

    Nikki Kinzer:

    Oh, how interesting.

    Morgan Hancock:

    And they were actually made by a group of US military veteran woodworkers who discovered that woodworking helped their PTSD more than anything. And so they actually hand carved the bow ties, the wooden bourbon barrel bow ties, and then they go from them onto the artist who then further designed them. And it's not just paint. So they're painted, but we also have blacksmith who works in iron and metals, and we have other wood workers who then come in and maybe carve fine details into them or pyrography, which is burning the designs into it. So it's really layers of artists working on the same project. And it'll be 50 of them on display through the Kentucky Derby here.

    Nikki Kinzer:

    And so when is the Kentucky Derby?

    Morgan Hancock:

    The first Saturday in May.

    Nikki Kinzer:

    In May. So if we're not going to the Kentucky Derby, which probably most of us are not, how can we see this? Will there be a link or something that we can see photos? I would love to see the work. This is so interesting.

    Morgan Hancock:

    Yes. So actually right now you can, for our bourbon barrel art exhibit, you can vote for your favorite design. You just go to our website, bourbonwithheart.org/vote, and the winning artist will win a cash prize. And then they win a donation to the nonprofit of their choice. And then, it'll be the same for the bow hats when they're completed. So it'll all be on our website and our social media. And if you follow our social media, just Bourbon with Heart, we post a lot of fun stuff. We get of the artists sneak peek of their projects as they're going. And it's a ton of fun. And we've raised a ton of money.

    Nikki Kinzer:

    Yeah, that's fantastic.

    Pete Wright:

    What are we talking? What kind of scale raising money are we talking about? Are you giving away numbers yet?

    Morgan Hancock:

    Yeah, definitely. We're proud of them. For example, the Bourbon Barrel art exhibit that is only two months. We've raised $63,000.

    Pete Wright:

    Nice.

    Nikki Kinzer:

    That's great.

    Morgan Hancock:

    And the bow ties should be around 25.

    Pete Wright:

    Yeah. What does this do for you personally? How did you transition from this? What does this fulfill for you being involved in the arts? Do you have an arts background? Do you work in a lot of bourbon barrels?

    Morgan Hancock:

    It's fulfilled a lot of things for me, more than I even thought it would when I first set out doing this. But you wouldn't believe the way that, well, one art is so satisfying because it's really bringing the invisible to the visible. I mean, all the ideas that are going around in your head, watching them manifest, you're creating it out of nothing, which is very satisfying. But then, also bringing in so many other people to do the same. And these are a lot of artists. We work with all different artists from award-winning artists to artists who, this is the first time the public has ever seen their work. And putting them all in the same room together and seeing what that's done for these people. I mean, I've had a 60-year-old woman call me the other day. I've never felt this confident in my life.

    I've never been more proud of my stuff. I mean, because we like to make our artists like celebrities. And that's kind of part of our mission here. Also, I mean, for the barrels, we had a group of five artists who have Down Syndrome created one of the barrels and their families called and said this was probably the best night of their life. The opening night. I mean, people are coming around getting autographs. And not only that, but their work was, it's incredible.

    Nikki Kinzer:

    Being displayed. Yeah. It's great.

    Morgan Hancock:

    And I just love that. Yes, I have been an artist all my life, but that feeling, it's very vulnerable to share your art.

    Nikki Kinzer:

    Yes.

    Pete Wright:

    For Sure.

    Morgan Hancock:

    Because you're putting yourself out and saying, basically, judge me.

    Nikki Kinzer:

    Yes.

    Morgan Hancock:

    But then, it's also the sense of pride when someone says, that's great, that's amazing. You're talented. I love that. And they recognize you in that way. And so being able to do that for these other people, immensely rewarding, plus we raised the funds for other nonprofit, so we cut some big checks just this last exhibit.

    Nikki Kinzer:

    Yeah. Yeah. So I'm curious with your ADHD and you said that you thrive with the chaos and everything. On our show, we talk a lot about systems and we talk a lot about how we try to organize and structure our days so that we can get done what we need to get done. What is a typical day for you? What are some of your systems that you use to help you stay on top of the real estate part of your life and also the charity part of your life?

    Morgan Hancock:

    I'm not going to say that I do this perfectly all the time, for sure. Sometimes I get overwhelmed and I have major meltdowns, but-

    Nikki Kinzer:

    ... Sure, we all do.

    Morgan Hancock:

    But I have really gotten where I have to time block the best I can for, if it's real estate, I can't have any tabs, anything open on the computer, anything that is. And I have separate phone numbers for separate... So Bourbon with Heart has a phone number, real estate has a phone number where I can literally shut off that project. And because certainly if I have a Bourbon with Heart need pop up and I'm doing commercial real estate, it's going to be very hard because it's a lot more fun to do.

    Nikki Kinzer:

    To do that. Right.

    Morgan Hancock:

    Yeah. So that's been one thing that's been really helpful. Getting the multiple phone numbers. I know that may not apply to a lot of people because they may not have multiple ventures, but I just go on Google Voice, and you just get a phone number. And so I put all my texts and all my everything in for one.

    Nikki Kinzer:

    That's really smart. Yeah. Makes sense. Because then you can separate it and go back and forth intentionally.

    Morgan Hancock:

    Yes. Because then don't get a... My real estate two hours and I don't get a text that you can't [inaudible 00:26:45] for. Yeah. So I guess time blocking is the best way to describe it. But again, I don't always do that. I mean, sometimes I just don't have the willpower to do that. And what you guys mentioned, I have used some of the programs for the body doubling when I do need to do two hours of real estate. That helps a lot. Hired companies that help organize all my computer files and delete things because at the end of the day, I'll have a hundred new files and it's just becomes such a mess. So hiring people to, I know that may not be feasible for everybody, but any of those type of programs have been super helpful.

    Nikki Kinzer:

    Yeah, delegate where you can, for sure. Yeah. That's great.

    Pete Wright:

    I don't want to get too in the weeds here, but since we're talking about the practical day-to-day management stuff, how do you manage your digital and paper document system? Because I know with the commercial real estate, it comes with a lot of just files, sometimes paper files, sometimes digital files. What's your process for knowing what's active, what needs to be archived and saved and what can be just deleted?

    Morgan Hancock:

    Yes. Google Drive, all the folders, everything in Google Drive. And, if you could see, I have the Google Sheets and they're literally all named different trackers. So it's like tracking this, tracking that, and everything that I need to do. I've put on a Google sheet, and when that's done, it's highlighted one color. I mean, it's kind of archaic. It's nothing super advanced, but-

    Pete Wright:

    ... But it's visual, right? If you're changing colors and things are done, that's a visual stimulation that says I've achieved something.

    Morgan Hancock:

    And the color coding kind of in progress, done and active. Yeah, that's been super, super helpful. I mean, I probably have a different Google sheet for everything that I'm doing, and I get very strict about people following the systems I put in place. I'll use Calendly to book things and then someone might shoot me a text message that says, this date or this time. And I'm like, no, you have to go on the Calendly link. I know it sounds silly, but you have to go on this link because I will not get this done. I won't remember. I'll never think about this again. And I know people get a little frustrated, but it's like if I don't force them to follow these systems, it'll be such a mess.

    Nikki Kinzer:

    Yeah.

    Pete Wright:

    It allows you to be good to other people. Yeah. That's how I look at it. This opens the gate for me to be generous. As long as you walk through that gate, then you have all of my attention when you ask for it. You have all of it.

    Nikki Kinzer:

    Well, and I remember, Pete, you asked or telling me, don't leave a voicemail. Whatever you do, don't leave a voicemail because I won't get back to you. I won't hear it. I won't remember it. If you need to contact me, text me or email me. But voicemail is not the way to do it.

    Pete Wright:

    And that's actually worked very well. But I think part of it, I've been thinking about that lately and part of it is that I ended up in that space knowing that voicemail, it was just my downfall. It was just the worst. At a time when texting was becoming a big deal, people were okay saying, oh, okay, I'll just send a text. I don't know if that would've worked 10 or 15 years ago. Me being a hard ass about voicemail when everybody was leaving voicemail, that was just the thing. So I think I got lucky, but I do know that's where my pain points are. What are yours, Morgan? What is that one card that you pull out that causes the whole house to fall down?

    Morgan Hancock:

    Voicemail is certainly one of those. And in fact, I wish I could play it right now. So I changed my voice recording. It literally says, hang up and text me. People still don't listen, they still don't do it. But like you said, if they don't listen then-

    Nikki Kinzer:

    ... You warned them.

    Morgan Hancock:

    This is the only way you have a chance.

    Pete Wright:

    I think my voicemail still says; I love you, but I won't call you back if you leave a message.

    Nikki Kinzer:

    Yeah.

    Morgan Hancock:

    Well, I've had some rude voicemails left because of that. Because I am in real estate and fortunately commercial does move slower. So there's not that expectation that you're just constantly 24/7... that a deals going to fall through in a second.

    Pete Wright:

    I'll bet those old white dudes don't really take kindly to you telling them not to leave a voicemail.

    Morgan Hancock:

    No, they don't. And so my voicemail actually says, you can leave a voicemail, but better yet, you should probably text or email me. And it's funny, some of the voicemails; when I do finally, if I ever go back and listen to them, they'll say, better yet, you pick up your phone. And I'm like, oh, okay. Sassy.

    Pete Wright:

    Saucy.

    Morgan Hancock:

    Exactly. But yeah, so that's definitely one. And honestly, I can't even hardly handle text messages because yeah, they're gone. They're down. Like with an email, I can mark it unread if I need to get to it later.

    Pete Wright:

    Well, let me just ask you though, let me see if I can solve this problem. What are you using right now? What's your phone?

    Morgan Hancock:

    Well, Apple. iPhone.

    Pete Wright:

    And have you updated the OS?

    Morgan Hancock:

    I have.

    Pete Wright:

    Okay. So now on the phone you go into messages. I'm going to do just a little tech tip.

    Nikki Kinzer:

    Yeah, I'm going to try this. All right, what do we do?

    Pete Wright:

    All right. Now, I have this list of messages here and I have some pinned at the top, which is all great. I can now swipe over to on a particular... Mark it unread. So you can do it. That is brand new this year. That is brand new feature this year. And it has saved my life because I am terrible, terrible about text message too. I drop the ball all the time because I can't mark it as unread.

    Nikki Kinzer:

    Oh, my gosh. It does it.

    Pete Wright:

    Yeah. Yeah.

    Nikki Kinzer:

    You're not lying.

    Pete Wright:

    No. Why would I [inaudible 00:33:27]?

    Morgan Hancock:

    Now we all got to try it.

    Pete Wright:

    Yeah.

    Morgan Hancock:

    Oh, but see, now I'm going to see these messages.

    Nikki Kinzer:

    Right. Yeah, yeah. Don't do it yet.

    Pete Wright:

    No, but I only say that because you just highlighted the same pain point for me. And it is an absolute game changer. And I know Melissa is sitting in our chat room and she's saying, yeah, Androids had that for 10 years. I know they're late to the game Apple, but it is here now. And for productivity and not dropping the ball on alerts, that is a huge, huge help for me, so.

    Morgan Hancock:

    No, that would be definitely, so I would definitely implement that because that's why I will say, I'll even tell people, can you email me what you just said? But now I know that someone's waiting on an addendum, so I should not have looked.

    Nikki Kinzer:

    Oh, no.

    Pete Wright:

    Oh no, we got to wrap it up.

    Morgan Hancock:

    Yeah, yeah, yeah. Going to be thinking about that now, but.

    Pete Wright:

    Well, this is terrific, and I just so appreciate just kind of walking through your experience. So are you a native Kentuckian?

    Morgan Hancock:

    I am, yes. And so, to go back to the Bourbon with Heart. The Bourbon Barrel. Well, the barrel art exhibit is one exhibit. The Bourbon Barrel Bow Ties is another exhibit, but there's lots more. So there's, because it's not just the visual, it's not just the fine arts, but it's also performing arts. So we have Bourbon and Broadway, Bourbon and Ballet and Bourbon and Beethoven.

    Nikki Kinzer:

    Cool.

    Morgan Hancock:

    And these are all similar concepts where we're bringing in local artists in these different fields and bringing them together with a bourbon component and raising funds. And it's a lot of fun. And we have, you know Louisville Slugger is here? So we're going to do a art exhibit where-

    Pete Wright:

    ... Bourbon and baseball

    Morgan Hancock:

    They paint all the different custom bats.

    Nikki Kinzer:

    Oh, cool.

    Pete Wright:

    That is so cool. What a cool thing. And I assume for those who are so interested, visit bourbonwithheart.org and they can look for ways to support the organization. And if you want to support Morgan, go buy some commercial real estate.

    Nikki Kinzer:

    That's right.

    Pete Wright:

    That'd be awesome too. Don't worry. Long sales cycle. Don't leave a voicemail. You're going to be great.

    Nikki Kinzer:

    That's awesome. Thank you so much, Morgan, for being here. We appreciate you sharing your story and giving us some new insight on Bourbon with Heart. Awesome.

    Pete Wright:

    For sure.

    Morgan Hancock:

    Thank you.

    Pete Wright:

    And thank you everybody for downloading and listening to this show. We appreciate your time and your attention. Don't forget if you have something to contribute to this conversation, we're heading over the show talk channel in our Discord server. And you can join us there by becoming a supporting member at the deluxe level, or better. On behalf of Nikki Kinzer and Morgan Hancock, I'm Pete Wright, and we'll see you right back here next week on Taking Control: The ADHD podcast.

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